111141, г. Москва, ул. Кусковская 20А

Тел.: +7 (495) 220 05 06


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Riello Privacy Notice

Riello, its subsidiaries and affiliates (collectively, “Riello”), part of the Carrier group of companies (collectively, “Carrier”), is committed to protecting the privacy of visitors to our websites (“Websites”) and users of our mobile applications (“Apps”). It is important that our users understand how we collect, use and disclose Personal Information (as defined below). Riello, as the data controller, has implemented technical, administrative and physical measures to safeguard any personal information that we may collect. You can contact us via email: info@riello.info for any question regarding your privacy.

This Privacy Notice describes our practices related to Personal Information collected through the Websites and Apps, unless there is a separate privacy notice for a particular website or mobile application.

What Personal Information does Riello collect? How does Riello collect such Personal Information?

“Personal Information” is information through which a natural person is identifiable or may be identified. Riello collects, uses and processes your Personal Information in order to provide you with services, products or information that you request. 

The collection of Personal Information will be transparent to you, and you will have the opportunity to decide whether or not to provide it. If you choose not to provide any of the Personal Information requested, Riello may be unable to complete your transaction, or provide the information, services or products you have requested.

Riello collects information, including Personal Information, from you when you submit a form or request, or register a product with Riello, such as: name, physical address, your employer, phone number, email address and fax number, as well as any other Personal Information you provide to Riello. Riello may also ask you to provide information about the product you are registering (e.g. a device identifier) or the person/company that installed or maintains it.

Riello may also collect information through your use of our Websites or Apps, such as device identifiers, IP address, log files, and location data. Please see “How does Riello use cookies or other tracking technologies?” below for more information.

Your mobile or internet services providers may have a conflicting privacy position or policy that permits them to capture, use and/or retain your Personal Information when you visit the Websites or use the Apps, but Riello is not responsible for and does not control how other parties may collect your Personal Information when you access the Websites or Apps.

2        Why does Riello collect your Personal Information?

Our purpose in collecting this information is to provide customized services and content relevant to your specific needs and interests.  Your information may be used by Riello to carry out our contractual obligations, authenticate you as a user and allow you access to certain areas of our Website, Apps or social media sites or allow you to apply for a position at Riello.

Except where used in support of a contract with you or to fulfil a legal obligation, our use of your Personal Information will be only for legitimate business interests as set out below. Personal Information collected on the Websites or Apps may be used to:

  • Conduct basic business operations, such as communicate with customers and business planning;
  • Provide investor services;
  • Provide requested information, items, or services;
  • Respond to your request or further process your submitted form;
  • Advertise products, services, promotions and events relating to Riello;
  • Improve our products, services, Websites and Apps;
  • Verify your identity to ensure security for one of the other purposes listed here;
  • Analyze your behavior on our Website and Apps;
  • Respond to a legitimate legal request from law enforcement authorities or other government regulators;
  • Obtain your location data in order to provide requested information or services;
  • Protect against fraud or investigate suspected or actual illegal activity;
  • Develop new offerings, improve the quality of our products, improve and personalize user experience, and better prepare future content based upon your interests and those of our general user population; or
  • Conduct investigations to ensure compliance with, and comply with, legal obligations.

4        Does Riello use your Personal Information to contact you?

Riello may use the Personal Information you provide to contact you about products, services, promotions, special offers, surveys, and other information that may be of interest to you. If you prefer not to receive such communications, please use the “unsubscribe” function within the Websites or Apps or let us know by sending an email to info@riello.info.

Riello will ensure that any marketing communications sent by electronic means will provide a simple method for you to opt-out or unsubscribe. Please note that if you unsubscribe from marketing communications, you may continue to receive communications about our account or transactions with us.

We will also use your Personal Information to contact you in response to a direct inquiry or if you register to receive communications on any of the Websites, such as the Investors section if available.

5        Does Riello share the information it collects with third parties?

Riello may share your Personal Information with its affiliated companies and subsidiaries, such as companies in which Riello has control, through either direct or indirect ownership for the purposes set out above.

In addition, Riello will provide access to or share Personal Information on an as-needed basis with third parties, such as trusted service providers, consultants and contractors who are granted access to Riello facilities and systems or which provide services to Riello, and with government agencies and others as required by law. In particular, Riello will only share your Personal Information outside Riello to:

  • Service providers, dealers, distributors, agents or contractors that Riello has retained to perform services on our behalf. Riello will only share your Personal Information with third parties whom Riello has contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements;
  • comply with legal obligations, including but not limited, to complying with tax and regulatory obligations, sharing data with labor/trade unions and works councils, and responding to a court proceeding or a legitimate legal request from law enforcement authorities or other government regulators;
  • Investigate suspected or actual illegal activity;
  • Prevent physical harm or financial loss; or
  • Support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).
  • Advertising and email auditing, and reporting;
  • Personalization;
  • Site traffic reporting; and
  • Unique visitor counts.

10.3    IP Addresses

An Internet Protocol (IP) address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Riello may collect and keep track of IP addresses to, among other things:

  • Maintain Website safety and security;
  • Restrict access to our Websites to certain users;
  • Troubleshoot technical issues; and
  • Better understand how Riello Websites are used.

10.4    Log Files

Riello (or third parties on behalf of Riello) may collect information in the form of log files that are recording Website activities and statistics about web users' habits.

Log files are used for internal purposes only.  By using log files, Riello can constantly improve and customize their Websites and applications.

The entries help us gather, among other things:

  • Internal marketing and demographic studies;
  • A user’s browser type and operating system;
  • Information about a user’s session (such as the URL, the date and time our Website was visited and which pages and for how long were viewed on our Website); and
  • Other similar navigational or click-stream data.

d)    request that your personal information be deleted.

Last updated: May 13, 2020


The performance of the activities of Riello involves the communication (and the related processing) of my Personal Information, and I hereby confirm that:


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